Hearing aids are small, complex medical devices susceptible to a variety of problems and malfunctions caused by normal wear and tear, but trying to fix your hearing aid yourself is strongly discouraged. Hearing aids are extremely delicate and sensitive, and, without the proper tools and training, you may cause even more irreparable damage to your device.

For individuals with hearing loss, your hearing aids are your key to the world. The hearing specialists and technicians at HearAgain have the experience and knowledge you need to care for your devices and maintain your hearing.

Signs your hearing aid may need repaired, reprogrammed, or adjusted could include:

  • Intermittent problems, such as fluctuations in sound
  • A whistling sound from the hearing aid that persists even after you have cleaned and reinserted it
  • No feedback after troubleshooting steps
  • Muffled volume or distorted sounds
  • Worsening hearing
  • Visible damage, such as a broken or cracked case
  • The device does not power on even after changing and/or charging the battery
  • The device has sustained water damage
  • The hearing aid is more than five years old

Typical Hearing Aid Repairs

Damaged microphone. A damaged or broken microphone has to be replaced.

Damaged battery. Issues with the hearing aid battery can range from incorrect installation to a faulty or loose wire. Fixing the problem may be as simple as replacing the battery or may require replacing the entire battery compartment.

Clogged connector tube. The connector tube can become clogged when there is an excess buildup of earwax, either in the connector tube itself or in the ear. A clogged connector tube requires replacement.

Hook damage. The hearing aid hook, which allows the device to fit snugly around the ear, can be damaged in several ways, including normal wear and tear. Depending on the extent of the damage, the hook will need to be repaired or replaced.

Basic Hearing Aid Troubleshooting

While actual hearing aid repairs are best left to the professionals, malfunctions in your hearing aids may not always be due to damage. If your hearing aid is not working properly, there are a few things you can check before taking it in, potentially saving you some time and money.

If your hearing aid is producing feedback but is still experiencing some problems, try:

  • Checking the volume levels
  • Making sure the microphone is not obstructed
  • Making sure the device is inserted correctly

If the device has stopped working completely, check your hearing aid for the following:

  • The battery is charged and inserted properly
  • There are no cracks or visible damage
  • Any wax residue on the receiver and/or openings
  • Anything blocking the microphone
  • All pieces and tubing are connected correctly
  • The device is on and the volume is loud enough for you to hear

If none of these troubleshooting steps fixed your hearing aid problem, consult a hearing device professional.

How Much do Hearing Aid Repairs Cost?

Hearing aid repair costs typically depend on three factors: 1) the extent of the damage, 2) whether or not the device is still under warranty, and 3) the cost of the necessary replacement parts.

New hearing aids come with a  warranty at purchase, so your repair may be covered if your warranty has not expired. Even if it has, most repairs are relatively inexpensive and may even come with their one-year warranty from the service provider.

There may be instances when the device is damaged beyond repair or when it may be cheaper to replace them. The hearing care professionals at HearAgain can offer you their best recommendation and help you find another device to meet your needs.

Replacing, rather than repairing, your hearing aid may be your best option if:

The hearing aid has been repaired multiple times in the past. While a new hearing aid may cost more initially, it may save you money in the long run by preventing regular repairs.

You have had the hearing aid for more than five years. Most standard hearing aids have a usable life expectancy of between five and seven years, both in the technology and the hardware. If your device is more than five years old, finding the proper replacement parts may be difficult, and you may likely benefit from an upgrade in technology anyway.

The existing damage is visible and extensive. Hearing aids are not exceptionally durable, so very little force is necessary to damage them beyond repair. A device that has been smashed, stepped on, or sustained other major damage most likely cannot be fixed.

Caring for your hearing aids:

While hearing aids will eventually need repair, replacement, or upgrades, proper care and maintenance can help you extend the life of your devices and avoid inconvenient repairs from unexpected damage.

  • Clean them daily with a dry cloth
  • Remove batteries at night to allow any accumulated moisture to evaporate
  • Check them regularly for scratches, damage, or cracks
  • Keep them dry. Do not shower, bathe, or swim with your hearing aids in.
  • Regularly clean your ears with a washcloth to keep the device free from debris and wax buildup

HearAgain is committed to providing exceptional hearing care and support, so we offer free lifetime hearing aid cleaning for any hearing aids purchased through us, whether from one of our two locations, from our mobile hearing labs, or during home consultations. It’s just one small way HearAgain can help you hear again for life.

The HearAgain Difference

At HearAgain, we believe good hearing is essential, so we make caring for your hearing aids easy, convenient, and affordable. Unlike other hearing aid facilities who have to send your device out for repairs, HearAgain offers in-house repair labs at both of our Oklahoma City and Norman locations. Moreover, our mobile lab—which regularly visits communities around Oklahoma—can also complete most repairs, while our experienced professionals make house calls to homebound patients. HearAgain services and repairs all major brands, and we can complete most repairs same-day or even while you wait, no appointment needed. HearAgain also offers warranties on all of our services and repairs.

HearAgain is a family-owned and operated business that has been serving Oklahomans in their communities for more than 50 years. We are committed to providing the professional, knowledgeable service you and your loved ones deserve to get the most out of life. To schedule an appointment, request a house call, or find out when our mobile lab will be in your area, call us toll-free at 855-748-5920 or contact us here.